Thank you for choosing gl-id

We are committed to processing and shipping your order as quickly as possible. Below is an overview of our shipping process.

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment every step of the way.

Lost or delayed orders

If your order has not arrived within the expected delivery timeframe, please contact us at orders@gl-id.com. We will work with the shipping carrier to help locate your package and keep you updated throughout the process.

M2 Max Ergonomic Vertical Wireless Mouse

Smart Screen Dual-Mode Operation

Featuring dual-mode functionality, this mouse switches effortlessly between Bluetooth and traditional wireless modes, offering flexibility for various usage scenarios and device setups.

Designed for E-Sports and Gaming

Built for high-performance needs, the Monster M2 Max is optimized for e-sports and PC gaming, delivering precision and responsiveness for competitive and immersive gameplay experiences.

Ergonomic Design for Comfort

With an ergonomic structure, the mouse fits naturally in the hand, reducing strain during long gaming or work sessions and enhancing overall user comfort.

Long-Lasting Battery Included

Comes with a built-in battery, ensuring extended usage without the need for immediate battery replacement — ideal for uninterrupted productivity or gaming.

Available in Multiple Stylish Colors

Choose from four elegant finishes: Moonlight White, Black, Black AI, and Off-White, allowing users to match the mouse with their personal style or device aesthetics.

Compact and Lightweight Packaging

Packaged in a 15 x 15 x 15 cm box weighing 0.300 kg, the mouse is easy to store, ship, and handle — making it a convenient choice for online orders and travel.

Thank You for Your Purchase!

Thank you for shopping with gl-id(glid). We appreciate your support and hope you're satisfied with your purchase. If your order has not arrived or arrives damaged or defective, you may be eligible for a refund. Please review our policy below.

Refund Eligibility

You may qualify for a refund if:

• Your order has not been delivered.

• Your item arrived damaged or defective (photo evidence may be required).

All refund requests must be submitted within 30 days of the original order date.

How to Request a Refund

To request a refund, please email us at orders@gl-id.com with:

• Your order number

• A brief description of the issue

• Clear photos of the damage or defect 

Once your request has been reviewed and approved, we will provide any necessary return instructions or process your refund.

Refund Processing

Approved refunds are typically processed within 3 business days. Depending on your payment provider, it may take 5-7 billing cycles for the refund to appear on your statement.

You will receive an email confirmation once your refund has been issued.

Important Information

• Refunds are only available for orders that were not delivered or arrived damaged or defective.

• Items marked as Final Sale are not eligible for a refund.

• Customers are responsible for return shipping costs unless the item is defective or an incorrect item was received.

  
  

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: orders@gl-id.com

Thank you for choosing gl-id. We appreciate your business and are committed to providing the best possible shopping experience.